As we are a small business we are Unable to offer free returns at this stage
To start a return
You have 14 days after receiving your item to request a return form. you can do this by contact me at info@nicolas-creations.co.uk please include proof of purchase and photos of why you are returning
You have then have 30 days from receiving your item to send back your item – once a return request has been submitted and approved.
You can always contact me for any return question at info@nicolas-creations.co.uk
Non-returnable items:
Certain items are non-returnable and non-refundable unless they arrive damage or defective:
Custom orders
Personalised orders